How to photograph damage for a leather repair estimate

1. Start with the whole item

Step back and photograph the complete sofa, chair, seat or upholstered area. Include enough of the surroundings to show where it is used. For a sectional or several commercial seats, send more than one wide view if necessary.

The full view helps identify the panel, overall condition and color variation. A close-up by itself can make it hard to tell whether the damaged area is a small armrest or a large seat cushion.

2. Show the damage clearly

Take one close-up straight on and another from a slight angle. Use steady, natural light when possible and avoid filters. Keep the image sharp enough to see the edges of a scratch, crack or worn finish.

Place a ruler beside the area if size is difficult to judge. Do not pull a tear open or remove loose material for a better view. Photograph the existing condition without changing it.

3. Include neighboring material and labels

Show an undamaged nearby section as a color and texture reference. If there is a manufacturer or material label, photograph it too. Furniture can use different materials on different parts, so identify where each photograph was taken.

For a vehicle, include make, model and year. For a boat, RV or aircraft inquiry, include the material information you have and explain exposure or operator requirements. Screens and lighting can shift colors, so a photo estimate does not establish a final color match.

4. Add the information photos cannot show

Include your ZIP code and a short note about the item. These details help us scope both the repair and a possible mobile visit:

• When the damage appeared and whether it is spreading.
• Any cleaners, conditioners, glue or repair kits already used.
• Loose seams, sagging, stiffness or other problems not obvious in a picture.
• Floor, elevator or stairs, parking and building access rules.
• For multiple pieces, the total count and any differences in condition.

Send through WhatsApp or the estimate form

WhatsApp is the fastest way to start a conversation with PRESTIGE at +1 347 653 0003. The website estimate form also accepts up to five JPG, PNG or WebP photos, with a maximum size of 8 MB each.

Avoid including documents, faces or personal information that is not needed to assess the item. If your phone saves photos in another format, export a JPG before using the form. We review the inquiry before confirming scope and availability; submitting photos does not reserve an appointment.